Terms and Conditions
Please read the terms and conditions detailed below.
If you have any questions please do not hesitate to contact us on
01243 698918
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We reserve the right to amend these terms and conditions without prior notice.
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Upon booking your vehicle with us for any works you are agreeing to our terms and conditions. This agreement is between you, the customer and DC Automotive and Tuning Ltd. Failure to adhere to these terms would result in the refusal of any works being carried out.
If you, the customer cancels or withdraws from the agreement for any reason this would result in any deposit being held by DC Automotive and Tuning Ltd.
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Before we commence work on your vehicle its overall condition will be assessed and photos taken of its current condition. We may carry out a diagnostic scan health report of all systems and and save the report.
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Upon completion of the agreed works payment will be required before the vehicle can be collected.
All parts fitted/supplied will belong to DC Automotive and Tuning Ltd until the total invoice price has been paid in full and cleared our bank account. We do not accept payment by Cheque or bankers draft.
If you, the customer, cannot pay for and/or arrange collection of your vehicle or fail to make contact within 28 days of us notifying you that the vehicle is ready, we will treat this as a breach of our terms and conditions. If this happens or you fail to adhere to our terms and conditions for any other reason, we will sell the vehicle and/or parts to another party. DC Automotive and Tuning Ltd will be entitled to recover additional costs we incur in reselling the vehicle plus any reduction in the sale price achieved. If the vehicle fails to sell within a reasonable time frame, we will sell the vehicle and/or parts at auction.
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Customers asking for the removal of Catalytic Convertors, Diesel Particulate Filters or EGR valve delete this is strictly for Off road and Motorsport use only as the car will no longer be emissions compliant for UK road use.
The use of Anti lag, Pops and bang, launch control or any other motorsport feature enabled on a stand alone or stock ECU is for Off road and Motorsport only as this is not road legal.
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Modifying a vehicles engine output will increase wear and reduce its reliability.
DC Automotive and Tuning Ltd accept no liability or responsibility for component/engine failure after performance parts and been installed or software flashed.
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The installation of many performance parts will void insurance if the insurer is not informed. It is the customers sole responsibility to inform there insurance of any upgraded parts fitted and of any increase in engine bhp/torque output.
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Before your vehicle enters the dyno cell you will be required to read and sign a dyno disclaimer.
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It is the customers responsibility to ensure their vehicle is a fit state for dyno testing/tuning.
All fluid levels and tyre pressures must be checked by the customer prior to entering the dyno cell. The vehicles cooling system/engine fan must be functioning correctly.
The customer must ensure the exhaust system is in good condition and have a gas tight seal throughout as readings may be taken at the tail pipe and any leak would lead to false readings.
It is the customers responsibility to ensure there is enough fuel to carry out the required dyno session. Minimum of 1/4 of a tank for 3 power runs and as close to a full tank as possible for tuning sessions.
DC Automotive and Tuning Ltd reserve the right to refuse to dyno any vehicle that fails to meet these requirements and/or shows any signs of malfunction or mechanical issue.
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Powers runs consist of a full throttle run up to redline to determine an engines power and torque at the wheels along with calculated flywheel bhp and torque. We can also log knock, AFR'S and boost at the same time although this would incur extra cost.
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We can also carry out dyno diagnostics to trace vehicle faults along with logging.
Sometimes a power run session can turn into the need for dyno diagnostics. In this instance the session would then be charged at the current dyno diagnostics rate.
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Modifying a vehicles engine output will increase wear and reduce its reliability.
DC Automotive and Tuning Ltd accept no liability or responsibility for component/engine failure
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Use of Personal Data
We will collect information and use it for the following purposes:
When placing an order with us we need to know your name, e-mail address and payment/invoice address. We use this information in order to process your order.
We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or Account.
Should you enter a competition or other promotional feature on our website we may ask you for your name, address and e-mail address in order that we may efficiently administer the competition and promotion as well as notifying the winners.
We may disclose your information to our suppliers for the purposes of processing and fulfilling your order.
We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of special or promotional offers.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others. We may provide statistics or analytical records about our customers, sales, traffic patterns to reputable third party vendors but this information will not include any personally identifying information on you.
We sometimes employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments and provision of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.
Transfer of Data
The information that you enter may be transferred outside the European Economic Area for the purposes of processing and maintaining your Account with us. Any transfer of personal information outside the European Economic Area will be done so as to ensure that the information is processed only in accordance with our Privacy Policy and in strict compliance with the Data Protection Act 1998.
Consent and Data Protection
By using our website you irrevocably consent to authorising us to collate, collect and use this information. Any changes to our privacy policy will be updated and posted on this page of our website.
Contact
If you have any comments, suggestions or concerns, please e-mail info@dcautomotiveandtuning.co.uk.